Legal

Privacy Policy

How we collect, use, and protect your personal information.

Effective Date: April 22, 2026  ·  Version 2.0  ·  Last Updated: April 22, 2026  ·  Changelog

1. Overview

Choice Properties operates two systems that each handle your data differently:

  • The Listing Platform — powered by Supabase
  • The Application System — powered by Google Apps Script and Google Sheets

This policy covers both systems.

2. Information We Collect

On the Listing Platform:

  • Account information (name, email, phone, account type) for landlords and admins
  • Property listing details submitted by landlords
  • Inquiry messages submitted by tenants
  • Usage data (page views, session activity via Cloudflare)

On the Application System:

  • Full legal name, date of birth, email address, phone number
  • Current and prior residence history
  • Employment and income information
  • Personal references and emergency contact
  • Government-issued ID type and number (not stored long-term — used for verification)
  • Last 4 digits of Social Security Number only — the full SSN is never stored in any system
  • Documents you upload (government ID, pay stubs — stored securely by Google)
  • Payment preferences

3. How We Use Your Information

We use your information to:

  • Process and evaluate your rental application
  • Communicate with you about your application status
  • Generate and deliver your lease agreement
  • Prevent fraud and abuse
  • Comply with applicable law

We do not sell your personal information to third parties. We do not use your information for advertising.

4. Who Sees Your Information

Application data is reviewed by:

  • Choice Properties staff (for all applications)
  • The landlord or agent associated with the property you applied for (for their specific property's applications)

Listing platform data is visible to:

  • The landlord: their own account, listings, and related inquiries/applications
  • Admins: all data on the platform

5. SSN Handling

Only the last 4 digits of your Social Security Number are stored in our system. The full SSN is used solely for identity verification at the time of application and is never written to any database or document.

6. Data Storage

Listing Platform: Data is stored in Supabase (PostgreSQL), hosted on Supabase's infrastructure with row-level security enforced on all tables.

Application System: Data is stored in Google Sheets, managed by Google Apps Script deployed on Google's infrastructure.

Property photos: Stored on ImageKit.io's content delivery network.

7. Data Retention

We retain application data for 24 months following the conclusion of an application (approved, denied, or withdrawn). You may request deletion of your data by contacting us at support@choiceproperties.com.

8. Security

We employ reasonable technical safeguards including encrypted transmission (HTTPS), database-level security policies, and access controls. No system is 100% secure. If you suspect unauthorized access to your information, contact us immediately.

9. Your Rights

Depending on your state of residence, you may have rights to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Receive a copy of your data in a portable format

To exercise these rights, email support@choiceproperties.com with your name, email address, and Application ID (if applicable).

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from anyone under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date above. Continued use of the platform after changes are posted constitutes acceptance of the revised policy.

12. Cookies

This website uses cookies only where technically necessary. Our hosting infrastructure (Cloudflare) may set security and performance cookies to protect the site from abuse and ensure reliable delivery. These are not advertising or tracking cookies and do not identify you personally.

We do not use third-party advertising cookies, retargeting pixels, or analytics that track you across other websites. If you disable cookies in your browser, core site functionality will continue to work normally.

13. California & State Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, the right to opt out of the sale of your information (we do not sell personal information), and the right to non-discrimination for exercising these rights.

Residents of Colorado, Virginia, Connecticut, and other states with comprehensive privacy laws have similar rights. To exercise any of these rights, contact us at support@choiceproperties.com with your name, state of residence, and a description of your request. We will respond within 45 days.

14. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify affected users in accordance with applicable state and federal law. Notification will be sent to the email address associated with your account or application as promptly as reasonably possible. We will also take immediate steps to contain the breach, assess the scope, and work with our infrastructure providers (Supabase, Google) to remediate the issue.

15. Photo & Media Storage

Property photos are stored on ImageKit.io's content delivery network. When a landlord removes a listing or their account is closed, associated photos are removed from our active storage. Cached copies on CDN edge nodes may persist briefly as part of normal CDN operation before expiring. We do not use property photos for any purpose other than displaying the listing.

16. Communication & SMS Consent

By providing your contact information and using the platform, you consent to receive emails, text messages (SMS), and application updates from Choice Properties. These messages cover payment coordination, application status, lease processing, and administrative notices.

SMS specifics. By providing your mobile number on an application, you expressly consent to receive transactional SMS messages from Choice Properties. Consent to SMS is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP at any time to opt out of SMS; opting out of SMS does not remove you from email communications required to process your application. Mobile numbers and SMS opt-in status are stored only for the purpose of operating the platform and are not shared with third-party marketers.

17. Contact

Choice Properties
2265 Livernois, Suite 500, Troy, MI 48083
Email: support@choiceproperties.com